Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 72 hours notice.
Any cancellation or reschedule made less than 72 hours will result in a cancellation fee. The amount of the fee will be equal to 50% of the reserved service. If you are more than 10 minutes late for your service, we will not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.In the event of a true, unavoidable emergency, all of your cancellation fee will be applied to future services.
Deposits are mandatory for all bookings. Please be advised that deposits are non-refundable in any case and the cancellation fee will be applied to the remaining balance of your service cost.